JR Pass or Regular Tickets
Hello, We will be traveling to Japan from June 6-19, 2024 Visiting Tokyo, Hiroshima, Osaka, Kyot...about 2 years ago1 answer4234 viewsabout 2 yearsRefund
If my pass does not arrive in time before my trip, will I be able to return my passes for a refun...about 2 years ago1 answer4561 viewsabout 2 yearsJR West Kansai Wide Area Pass
Hi If JR West Kansai Wide Area cover from Osaka to Tottori to Kinosaki and back to Osaka ? Trav...about 2 years ago1 answer4704 viewsabout 2 yearsReservation advice
Just realized that there is no way to do online reservations, I'm traveling during golden week, I...about 2 years ago1 answer4708 viewsabout 2 yearsMisspelled Last Name
Hi, I just realised I have a misspelled last name in my exchange voucher (one letter is missing i...about 2 years ago1 answer4891 viewsover 1 yearCredit Card error, “3D Authentication Failed”
When I tried to purchase our passes over the internet, I received an error that said the 3D Authe...about 2 years ago1 answer6283 viewsabout 2 yearsCant pay
It tells me invalid card number and also expiration date and cvv. I am sure the data is correct a...about 2 years ago1 answer4034 viewsabout 2 yearsRail pass for 7 days validity
Travel from Tokyo to Takeyama 13/3 morning train And From Hiroshima to Kagoshima 20/3 aftern...about 2 years ago1 answer3855 viewsabout 2 yearsCURRENT CHILD AGE 11 years but will be using JR PASS when his AGE...
JR Pass is not allowing to book JR Pass for my son. His Date of Birth is 16/03/2012 and date of t...about 2 years ago1 answer6128 viewsabout 2 yearsJr pass
Hi 👋 I am spontaneously traveling to Japan on either the 5 or 6 March and I am currently already ...about 2 years ago1 answer3817 viewsabout 2 yearsRegional Pass - seems to often add more time to the trip. Is thi...
Hello, I have been mapping our travels to see if it makes sense to purchase a regional pass. Wh...about 2 years ago1 answer4501 viewsabout 2 yearsHow booking ?
I bought your JR Pass, can I reserve a seat ticket on the JR official website two months ago? Tha...about 2 years ago1 answer4411 viewsabout 2 yearsHow to book the resort shirakami train
Can I ask one question- maybe you can help me. I’m trying to book onto this train using my pass ...about 2 years ago1 answer5191 viewsabout 2 yearsBob
My wife and I will be in Japan for a month or two this October thru November. We will be visitin...about 2 years ago2 answers3893 viewsabout 2 yearsIs JR Pass All Area covered for the Hashidate line?
Hello, Question is 1. Is JR Pass All Area covered for the Hashidate line? 2. Is possible to trav...about 2 years ago1 answer8140 viewsabout 1 yearTraveling about Japan
Hello I’m traveling to Japan from March 23rd to April 4th. We are three adults and one child. Our...about 2 years ago1 answer3991 viewsabout 2 yearsPlease check the Itinerary and confirm the Activation Date of 7 D...
Hello! I have the Below Itinerary with 7 Days JR Pass .. Kindly Check and Let me know if its wort...about 2 years ago3 answers4191 viewsabout 2 yearsHow do I make a train reservation online using my Jr pass?
How do I make a train reservation online using my Jr pass? I am in the USA currently but will be...about 2 years ago1 answer4868 viewsabout 2 yearsVisa stamp vs visit japan web qr code
Hi, on the guidelines for redeeming/activating the JR pass it is mentioned that it is necessary t...about 2 years ago1 answer8322 viewsabout 2 yearsBest Option (Itinerary x JRPass)
Hi Daniel-San! Hope this message finds you well. :) I'm going to Japan (arrival - April, 18th at ...about 2 years ago1 answer5094 viewsabout 2 years
Please note: We are only able to handle order related enquiries via our online direct support. Commercial advertising is prohibited as per our website terms
Instant Quote
Starting from $330.00 for 7 days of unlimited Japan Rail travel
Can’t find the answer?
Learn from over 19080 questions about the Japan Rail Pass, or ask our Japan Rail travel experts
Ask Question- 1
- 2
- 3
- 4
- 5
Popular Questions
Get pocket Wifi in Japan
Visit us on Facebook
Get inspired for your visit to Japan by following us on Instagram and don't forget your own shots once you are there.
Find out where to buy the japan rail pass online.
Order your JRPass Now!
We have special prices for children and great first class options. See all tickets or see our range of Regional Passes