Ship to Japan ?
We are heading to Japan for 3 weeks and would like to use the JR Pass but we are travelling in Vi...almost 2 years ago1 answer4142 viewsalmost 2 yearsGetting from jr inari to jr saga-arashiyama
Its a short trip , but i want to ask how can i get free ticket in the jr inari station as i have ...almost 2 years ago1 answer4677 viewsover 1 year30 days to activate
Hello, I read that you have 30 days to activate your JR Pass. I didn’t know that when I first bo...almost 2 years ago1 answer3829 viewsalmost 2 yearsGrace
Hi there, My daughter and I are traveling to Japan from the 2nd to 24th of April. We land in Hane...almost 2 years ago3 answers3376 viewsalmost 2 yearsJR Pass worth it for Nozomi trains?
Hello, I understand the new JR Pass after Oct 2023 prices increased and allows you to use the Noz...almost 2 years ago2 answers4492 viewsalmost 2 yearsRegarding redunding the jrpass
Hi there I have visited Japan and bought the jr pass from you but did not use the exchange vouch...almost 2 years ago1 answer4232 viewsalmost 2 yearsTokyo pass
Hello, can I use the pass in Tokyo, to travel from the airport to Shinjuku and also around Tokyo,...almost 2 years ago1 answer4742 views4 monthsNarita to Kyoto
we'll be arriving to Narita on March 29th, after pick th JR pass up will be taking the Narita Exp...almost 2 years ago1 answer3862 viewsalmost 2 yearsVoucher
Hello I am leaving for Japan form Poland od 5 Mar, Arriving in Tokio on 6 Mar. I would like to pu...almost 2 years ago1 answer3829 viewsalmost 2 yearsWhich tracks are included in the JR Pass?
Hello! I m planning the following trips during 2 weeks, but now sure whether any of them are inc...almost 2 years ago1 answer3817 viewsalmost 2 yearsJr pass vs train pass
Hello. I want to see if anyone can help me figure if purchasing which is a better option My Itin...almost 2 years ago1 answer4046 viewsalmost 2 yearsMistake with the "issuing country"
Hello! I reserved my JP rail pass today. I made a mistake in the field that asks you for the iss...almost 2 years ago1 answer4408 viewsalmost 2 yearsKindly advice appropriate JR pass
Dear Sir We are planning to visit Japan as per the following itinerary. 28 March Osaka KIX t...almost 2 years ago1 answer3760 viewsalmost 2 yearsMy kid is 11 years and 4 months old - which pass to buy?
Hello friends, My kid is 11 years and 4 months old - which pass to buy? Should i buy the adult p...almost 2 years ago1 answer3637 viewsalmost 2 yearsSolicitação de Informação de Uso
Boa tarde. Verifiquei que o ticket do Shinkansen é vendido pelo número de dias. São dias corridos...almost 2 years ago1 answer3147 viewsalmost 2 yearsSeat Reservations Question
Hi Alexis, I'm planning to purchase the JR East Tohoku Pass and the Hokuriku Arch Pass. My local...almost 2 years ago1 answer3985 viewsalmost 2 yearsNeed Help: Travel during golden week 2024
I am travelling to Japan with my partner during golden week arriving on 27th Apr. I plan on buyin...almost 2 years ago1 answer3835 viewsalmost 2 yearsConfirm if JR Pass covers the following itnerary
Hello, Could you please check if the JR pass covers the following routes ? Tokyo to Fujikawaguc...almost 2 years ago1 answer3675 viewsalmost 2 yearsreservation on trains
Hello, i am purchasing a JR pass. I am from India and will be in Japan from 31st March to 14th A...almost 2 years ago1 answer4378 viewsalmost 2 yearsName order
Hi Daniel, I am ordering the JR Pass on your website. For the first name and last name fields, s...almost 2 years ago1 answer4703 viewsalmost 2 years
Please note: We are only able to handle order related enquiries via our online direct support. Commercial advertising is prohibited as per our website terms
Instant Quote
Can’t find the answer?
Learn from over 18990 questions about the Japan Rail Pass, or ask our Japan Rail travel experts
Ask Question- 1
- 2
- 3
- 4
- 5
Popular Questions
Visit us on Facebook
Get inspired for your visit to Japan by following us on Instagram and don't forget your own shots once you are there.
Find out where to buy the japan rail pass online.
Order your JRPass Now!
We have special prices for children and great first class options. See all tickets or see our range of Regional Passes

