Order
Hello, I just ordered 4 JR passes from your website . I leave the country on Saturday. I was jus...almost 2 years ago3 answers5223 viewsalmost 2 yearsSpelling names
Hello, my name is spelled with the character é. I've read that you should not use special charac...almost 2 years ago1 answer5337 viewsalmost 2 yearsordering a JP rail pass
My trip to Japan is less than 3 weeks away. I do not think my confirmatin will arrive in time be...almost 2 years ago1 answer5150 viewsalmost 2 yearsShinjuku to Nikko
Hi everyone, I'm planning a trip using the JR Pass and need some clarification on the surcharge ...almost 2 years ago1 answer6959 viewsabout 1 yearDangis
Hello, I planning my itinerary from Tokyo-Kyoto-Osaka-Hiroshima-Fuji mountain-Tokyo-Nikko-Tokyo. ...almost 2 years ago1 answer4880 viewsalmost 2 yearsMany questions!
On the JR website, the prices are in yen. If I pay with American credit card, will it be the exch...almost 2 years ago1 answer5231 viewsalmost 2 yearstrain timetable website
To plan our itinerary, In the past I have used Hyperdia, but since it has disappeared, what other...almost 2 years ago1 answer5953 viewsalmost 2 yearsKid under 6 years
Hello, We are a family of 4. 2 adults and 2 kids of age 5 and 7... I understand i got to buy 3 ...almost 2 years ago1 answer6546 viewsalmost 2 yearsUpgrade pass
Can the JR pass be upgraded for one leg of the trip, for example from Toyooka to Narita? And if i...almost 2 years ago1 answer5138 viewsalmost 2 yearsReceiving the JR pass from Tokyo
We will be in Japan on Monday morning at Narita Airport. Can we purchase the JR pass now and rece...almost 2 years ago1 answer3842 viewsalmost 2 years13 days japan trip
hello from narita airport have to goto osaka day two osaka to hiroshima day three osaka to univer...almost 2 years ago1 answer3965 viewsalmost 2 yearsNew Year Travel
Hello, I will be arriving in Japan on December 20th. We will be staying in Nara for New Years Eve...almost 2 years ago1 answer3576 viewsalmost 2 yearsReserve Seat on Shinkensen
Hello, I have purchased the JR pass and I have received the Exchange Order on my mailing address ...almost 2 years ago1 answer4987 viewsalmost 2 yearsCan I add extras after I buy the pass?
Hi guys! I am hoping to get some answers before buy my tickets. My husband and I are traveling to...almost 2 years ago2 answers3639 viewsalmost 2 yearsOnline bookings
Hello! I have bought a JR pass (valid from 7th May) and it has been delivered to me in London, U...almost 2 years ago1 answer3695 views2 monthsProblem with Jrpass delivery
Good morning, I have a problem with the delivery of my Jrpass. I put the right address of my jap...almost 2 years ago1 answer3540 viewsalmost 2 yearsCan you upgrade to a Green Pass for just the Nozomi portion of y...
Hi. We are travelling as a group of 6. Our longest single trip is from Tokyo to Hiroshima and we ...almost 2 years ago2 answers6720 viewsalmost 2 yearsFrancisco
Hi, From Tokyo to Nikko can I use the JR Pass? What lines should I choose in the morning?almost 2 years ago2 answers3500 viewsalmost 2 yearsHave rules about missing reserved trains changed?
If missing a reserved shinkansen seat, will there be an issue for me travelling on a later train ...almost 2 years ago1 answer4183 viewsalmost 2 yearsValid after getting pass delivered?
I am arriving in Tokyo on May 14th, and will be using the Shinkansen from the 19th-24th. What ha...almost 2 years ago2 answers4035 viewsalmost 2 years
Please note: We are only able to handle order related enquiries via our online direct support. Commercial advertising is prohibited as per our website terms
Instant Quote
Starting from $344.00 for 7 days of unlimited Japan Rail travel
Can’t find the answer?
Learn from over 18978 questions about the Japan Rail Pass, or ask our Japan Rail travel experts
Ask Question- 1
- 2
- 3
- 4
- 5
Popular Questions
Get pocket Wifi in Japan
Visit us on Facebook
Get inspired for your visit to Japan by following us on Instagram and don't forget your own shots once you are there.
Find out where to buy the japan rail pass online.
Order your JRPass Now!
We have special prices for children and great first class options. See all tickets or see our range of Regional Passes