Refund
I had the opportunity to visit your country last March. On that trip, on March 6, 2024, I made a ...over 1 year ago1 answer6185 viewsover 1 yearTicket Reservation before start date
Dear All, I plan to purchase a JR Pass (during June), exchange the order upon arrival (July 31st)...over 1 year ago1 answer5430 viewsover 1 yearpass duration
hello We arrived in Japan on July 19th, we bought the 7-day JR PASS. We will activate it on the 1...over 1 year ago1 answer4930 viewsover 1 yearJR PASS TIME
GOOD AFTERNOON if i activate my JRPASS (for example) on monday 14.00 when will it expires ? t...over 1 year ago1 answer5214 viewsover 1 yearTorn physical exchange order
Hello I have bought a physical exchange order for JR pass but accidentally torn it a little bit a...over 1 year ago2 answers5095 viewsover 1 yearNeed Itinerary assistance
I am travelling with 4 people (3 adults and 14yr Daughter) for 12-day trip, starting from Tokyo ...over 1 year ago1 answer4898 viewsover 1 year7 or 14 days JR pass
Hello, may I pls have your advice whether to buy 7 or 14 days JR Pass. The itinerary: -From the ...over 1 year ago1 answer4697 viewsover 1 yearItinerary for a 21 day rail pass
Hi, I've put together an itinerary and was wondering: 1. What rail passes would work to get me to...over 1 year ago3 answers5646 viewsover 1 yearJR pass or Reginal Pass
hello there, we will be travelling in november... which train pass should we purchase for below ...over 1 year ago1 answer5256 viewsover 1 yearSERVIZIO D'ACCOGLIENZA-ATTIVAZIONE
Buongiorno, Siamo interessati a questo servizio. Arriveremo il 1 luglio a fukuota su un traghett...over 1 year ago1 answer4549 viewsover 1 yearOne order of "Meet & Greet" or multiple for a family of four
Hi, For a family of four (2 adults, 2 teenagers), in addtion to buying the JR pass, do we need t...over 1 year ago1 answer4558 viewsover 1 year14-day trip
We are planning a trip including the following rides: 1) Haneda Airport to Tokyo station 2) Toky...over 1 year ago1 answer4580 viewsover 1 yearMr
Is it possible to buy JRPass within your website, being a citizen of Russia? Thanks in advanceover 1 year ago1 answer4790 viewsover 1 year7 day rail pass
Does the 7 day rail pass: - cover you for 7 days from the first day of travel or - cover you for ...over 1 year ago1 answer4903 viewsover 1 yearIs the JP Rail Pass worth it for my trip? Which one should I buy?
I arrive on the 18th in Osaka and fly out from Tokyo on the 30th (total of 12 days). I want to do...over 1 year ago1 answer5455 viewsover 1 yearjr pass delivery
May I have the JR pass sent to my hotel in Tokyo INSTEAD of my home address?over 1 year ago1 answer4809 viewsover 1 yearJR sumary
Good morning, I would like to know if we can obtain informations/sumary about our Pass once the J...over 1 year ago1 answer4521 viewsover 1 yearActivate JR Pass
Hi, I was wondering where is the closest location to activate my JR pass if I flight to Osaka I...over 1 year ago1 answer4799 viewsover 1 yearOrdering in Philippines to be delivered in oasaka
Hi can someone tell me if I order in the Philippines can they my order be delivered at an address...over 1 year ago1 answer5277 viewsover 1 yearHokkaido Rail Pass
I see on the hokkaido railway site that I can order a pass for 10 days. Is it available here? I o...over 1 year ago1 answer4684 viewsover 1 year
Please note: We are only able to handle order related enquiries via our online direct support. Commercial advertising is prohibited as per our website terms
Instant Quote
Starting from $344.00 for 7 days of unlimited Japan Rail travel
Can’t find the answer?
Learn from over 18990 questions about the Japan Rail Pass, or ask our Japan Rail travel experts
Ask Question- 1
- 2
- 3
- 4
- 5
Popular Questions
Get pocket Wifi in Japan
Visit us on Facebook
Get inspired for your visit to Japan by following us on Instagram and don't forget your own shots once you are there.
Find out where to buy the japan rail pass online.
Order your JRPass Now!
We have special prices for children and great first class options. See all tickets or see our range of Regional Passes