Deutsch
Español
Français
Italiano
Nederlands
Português
日本語
한국어
简体中文
繁體中文
Japan Rail Pass delivery and cancellation policy
Hi Can we buy the Japan Rail pass when we arrive in Japan? Our Japan accommodation would be in Y...almost 2 years ago1 answer4894 viewsalmost 2 yearsTravel together
Hi a friend and I are visiting next month. We are travelling from Tokyo down to Kyoto. From Toky...almost 2 years ago1 answer4206 viewsalmost 2 yearsMount Fuji to Kyoto
Hi, I am going to stay at a hotel near Kawaguchiko station Mount Fuji area and would to know how ...almost 2 years ago1 answer6541 viewsalmost 2 yearsyasmin18
We intend to travel in Japan for 30 days. I am a 62-year-old pensioner. My husband is 100% disabl...almost 2 years ago1 answer5148 viewsalmost 2 yearsWhat happens if our JR Pass voucher does not arrive in time?
Hi. I didn't realize that we needed to have a physical voucher sent to us as I was hoping to pick...almost 2 years ago1 answer5586 viewsalmost 2 yearsIs it worth getting a JR Pass?
Hi, we are 6 people coming to Japan. Our itinerary is as follows Arrive Osaka KIX Accommodation ...almost 2 years ago1 answer4489 viewsalmost 2 yearsWhich JR rail pass?
Hi, My itinerary is, arrive in Tokyo 2-6th April, then down to Suzuka for the formula 1 only (ha...almost 2 years ago1 answer4352 viewsalmost 2 yearsWhat pass do I need to buy if the JR Pass does not include Nozomi...
HI, I put in a trip to travel from Tokyo Haneda to Hiroshima, then Hiroshima to Kyoto for a day t...almost 2 years ago1 answer17579 viewsover 1 yearAm I eligible?
Hey there! My wife and I are traveling to Japan from December 9th through December 17th. I was w...almost 2 years ago1 answer4479 viewsalmost 2 yearsDo I need a rail pass
Hi, we are in Tokyo 26/10-29/10 then Kyoto 29/10-5/11. Essentially we have 3 full days Tokyo and...about 2 years ago1 answer4807 viewsalmost 2 yearsAn adress code mistake ordering my JR Pass
Hi, what can I do if I had a mistake with the adress code in my city, when you send me the JR Pas...about 2 years ago1 answer4243 viewsabout 2 yearsWhich pass is best? Tokyo>Kyoto>Hiroshima>Fuji>Tokyo
Hi there. We are a party of 4 adults and in Japan for 2 weeks arriving 24 October. Our itinerar...about 2 years ago1 answer10168 viewsalmost 2 yearsBest trasportation option
Hi, I need advise regarding the most economic option for 14 days travel in Japan with he followi...about 2 years ago1 answer4422 viewsabout 2 yearsIs it worth it?
Hi :) Is a pass for the following itinerary worth it? Arriving in Tokyo 18/10 to 22/10, then go ...about 2 years ago1 answer4522 viewsalmost 2 yearsIs it worth it?
Hi! I’m visiting Japan in March! My dates are 10th-16th Tokyo 16-19th Kyoto 19th-22nd Osaka 23rd ...about 2 years ago1 answer4232 viewsabout 2 yearsNot sure if JR Pass covers all local suburban trasnport as well
HI, I am not sure if JR Pass covers all modes of land transport in Japan. That is, local suburba...about 2 years ago1 answer5108 viewsabout 2 yearsReserve Shinkansen
Hello, can I make a reservation for shinkansen tickets 2 month prior to traveling date after I pu...about 2 years ago1 answer5367 viewsabout 2 years13 Days in Japan
I'm traveling in Japan next month for 13 days. We'll be doing Tokyo, Osaka, and Kyoto. Is it wort...about 2 years ago1 answer4795 viewsabout 2 yearsPurchase, Exchange Order, Activation
Hi, I wish to know: 1) Can I buy the JR Kansai Wide Area Pass and JR Hokuriku Area Pass online? 2...about 2 years ago1 answer6119 viewsabout 2 yearsPass recommendations please
Hi! I am travelling over from Sydney soon and staying in Yokohama. We are there for 13 days. We ...about 2 years ago1 answer4033 viewsabout 2 years
Please note: We are only able to handle order related enquiries via our online direct support. Commercial advertising is prohibited as per our website terms
Instant Quote
Starting from $340.00 for 7 days of unlimited Japan Rail travel
Can’t find the answer?
Learn from over 19174 questions about the Japan Rail Pass, or ask our Japan Rail travel experts
Ask Question- 1
- 2
- 3
- 4
- 5
Popular Questions
Get pocket Wifi in Japan
Visit us on Facebook
Get inspired for your visit to Japan by following us on Instagram and don't forget your own shots once you are there.
Find out where to buy the japan rail pass online.
Order your JRPass Now!
We have special prices for children and great first class options. See all tickets or see our range of Regional Passes