Buying jr pass before price rise in October
Hi, my family of 4 adults will arrive in Osaka on December 26th 2023 and we need 4 x 21 day JR pa...almost 3 years ago1 answer3012 viewsalmost 3 yearsWRONG DATE OF USE
I've put down the wrong date of use by a month, is it possible to change this?almost 3 years ago3 answers1844 viewsalmost 3 yearsWHEN TO BUY
My Trip is on the 6th of September. The latest news informs that the JR Pass is going to have a s...almost 3 years ago1 answer1610 viewsalmost 3 yearsKyoto to Kumamoto
I have the JR Pass. Can it be used to travel from Kyoto to Kumamoto and then Kumamota to Tokyo us...almost 3 years ago1 answer2512 viewsalmost 3 yearsCan I reserve seats before I activate my JR Pass?
Hi, I would like to know if I can reserve Shinkansen seats before I activate my JR pass? For ex...almost 3 years ago1 answer3063 viewsalmost 3 yearsTrying to extend order
Hi, I bought the Mobile Router just over 2 weeks ago, but I misunderstood how the site calculate...almost 3 years ago3 answers1523 viewsalmost 3 yearsHiroshima
Can I pick up a JR pass at Hiroshima? Are there multiple locations?almost 3 years ago2 answers1599 viewsalmost 3 yearsJR pass
Can I use the JR 7-day pass for travel from 1) Narita terminal 1 station to Toyama station? 2) Go...almost 3 years ago1 answer1711 viewsalmost 3 yearsNarai to Matsumoto
Does the JR Pass cover the Chuo Line local from Narai to Matsumoto station? Thank youalmost 3 years ago1 answer2557 viewsalmost 3 yearsPurchasing four passes together - will we all have our own pass w...
Hello, We are a family of four and will be arriving together but travelling to different places ...almost 3 years ago1 answer1983 viewsalmost 3 yearsTokyo-Hokkaido Itinerary
Hi, I am planning a 10 day trip to Japan this June. Could you please check the itinerary and se...almost 3 years ago1 answer1846 viewsalmost 3 yearsExchange / activation after office hours
Hello, I am interested in ordering the Rail pass through your site. My flight gets in after your ...almost 3 years ago2 answers1853 viewsalmost 3 yearsPocket wifi
We have a stop to Haneda for two hours going to Sapporo. We are planning to get the pocket wifi i...almost 3 years ago4 answers1997 viewsalmost 3 yearsReservations
Do you need reservations if you have a JR Pass? This is our itinerary: Osaka airport to Osaka Osa...almost 3 years ago1 answer2133 viewsalmost 3 yearsPicking up the Rail Pass and the wifi pocket
Previously when purchasing the JR pass and the wifi pocket, I selected for the pass and the pocke...almost 3 years ago2 answers1850 viewsalmost 3 yearsRequest for Delivery Tracking Details
Hello. I have recently purchased a 7-day JR Pass via you and reached out to you for tracking det...almost 3 years ago1 answer1767 viewsalmost 3 yearsCan I take Fuji-Kaiyu Express with JR Pass?
Dear JR Pass Team, I have the JR pass and plan to go from Tokyo to Hakone. Can I take the direct...almost 3 years ago1 answer1875 viewsalmost 3 yearsOrdinary JR Pass on the green car
Hello, We ordered the ordinary JR pass, but wanted to travel on the green car from Tokyo to Kyot...almost 3 years ago1 answer2168 viewsalmost 3 yearsTrip Hakone (Odawara)- Kyoto with JR pass
Hello! I'm planning a trip to Japan soon and I think the JR pass is the best option. Our itinerar...almost 3 years ago3 answers6791 viewsabout 2 yearsJR Pass price increase
Hi Daniel San, Understand there will be a price increase for JR pass in Oct. As I will be travel...almost 3 years ago2 answers2138 viewsalmost 3 years
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