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Receiving the pass
Hello, Last minute, during my travels, i decided to visit Japan. I will arrive the 10th of may. ...over 3 years ago1 answer2369 viewsover 3 yearsHow to reserve Nanki
Hi, I would like to travel from Shingu via Nagoya to Tokyo using Nanki limited express train and...over 3 years ago1 answer6188 viewsalmost 3 yearsTravelling from Tokyo to Fukuoka to Hiroshima and back
Hello - We are arriving in Japan on June 2 and will stay in Tokyo for three days. We plan to go...over 3 years ago1 answer3138 viewsover 3 yearsdelivery
hi! I would like to know if I buy a ticket today Saturday, how long it would take to be deliver? ...over 3 years ago1 answer2060 viewsover 3 yearsHaneda to Nanba station
I’d like to ask how can I go to nanba station from Haneda terminal 3? Thank you!over 3 years ago1 answer2397 viewsover 3 yearsIncorrect Gender for JR Pass
Hi, JR Pass in Japan I bought Alpine-Takayama-Matsumoto Area Tourist Pass from an angency yester...over 3 years ago1 answer2238 viewsover 3 yearsTravel from Tokyo to Shin Aomori and onto Sapporo
Hi there Please could you advise on train travel for this route? Would it be more cost effective ...over 3 years ago1 answer3153 viewsover 3 yearsQ: Plan to travel from Narita Airport to Hokkaido with one stop a...
I have a plan to travel from Narita Airport to Hokkaido with one stop at Aomori, 6-7 days of stay...over 3 years ago1 answer2476 viewsover 3 yearsWithdraw JR Pass at Airport without everyone present
Good Day, We will arrive on 29 april and we book to withdraw JRpass directly at Airport but my w...over 3 years ago1 answer2151 viewsover 3 yearsOctober 2023 Price HIkes- Can we purchase JR pass earlier than Oc...
Hi There JR Pass :) I am excited to come to Japan in November 2023. Recently I heard there will ...over 3 years ago1 answer3692 viewsabout 3 yearsDelivery delay
My ticket didn’t arrive on time. It’s taking 4 business day considering today. I’m leaving Brazil...over 3 years ago1 answer2321 viewsover 3 yearsReservaions
I will be arriving in Tokyo on June 28th. Before I can make any reservations I will need to activ...over 3 years ago1 answer2348 viewsover 3 yearsDelivery of Rail Pass Voucher
Hello, I just purchased the JR Pass on April 21st. I requested it be sent to my hotel in Narita...over 3 years ago1 answer2467 viewsover 3 yearsReservations prior to get to Japan
Hi, We are arriving in Haneda Airport on May the 4th and have plans to take the Shinkansen Hikari...over 3 years ago1 answer2470 viewsover 3 years7-day pass
Hello, We're trying to figure the most effective way to use JR Pass during our Japan trip from M...over 3 years ago1 answer2511 viewsover 3 yearsDelivery info
Hi, I want to order 2 jr passes today (Friday 2023/04/21) and I want to start using them from We...over 3 years ago1 answer2463 viewsover 3 years14-Day JR pass vs. Regional Pass
Dear Daniel-san, Our family will arrive Tokyo and plan to explore the Golden route for 14 days. ...over 3 years ago1 answer2552 viewsabout 3 yearsConfirmation email not received
We ordered our passes & have never received a confirmation email. Even after numerous emails ...over 3 years ago2 answers2199 viewsover 3 yearsIncorrect Info on Passes
Hi, my JR passes I ordered from this website were delivered today, and some information from the ...over 3 years ago1 answer2425 viewsover 3 yearsRefund
Dear Daniel, I sent a request to cancel my JR Pass on the 14th and 17th April, however I have no...over 3 years ago1 answer2648 viewsover 3 years
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