Wrong title
Hello, I accidentally used Ms instead of Mrs (married). Will I need to order a new one/ will thi...about 3 years ago1 answer2170 viewsabout 3 yearsCancel
I need to cancel my rail pass , and I didn’t find the way to do it I bougt the yesterday with t...about 3 years ago1 answer2795 viewsabout 3 yearsPicking up JRPass
Hello, I just orders my pass, I never realized that it needs to be mailed physically, and im afra...about 3 years ago2 answers2432 viewsabout 3 yearsTravel in December/January
Hi, I have seen that probably starting from october there will be an increase in the JR pass. I ...about 3 years ago1 answer2597 viewsabout 3 yearsDo I need to reserve a seat for the Hokuto Limited Expresd to Sap...
Hi there! I am traveling to Sapporo, and wondering whether I need to reserve a seat for the Hoku...about 3 years ago1 answer2773 viewsabout 3 yearsOsaka - Kyoto - Tokyo - Morioka - Hakodate - Osaka
Osaka - Kyoto - Tokyo - Morioka - Hakodate - Osaka I thinking to use JR Pass - 7 days from Tokyo...about 3 years ago1 answer2399 viewsabout 3 yearsTravel in December
Hello, 1) FAQ stated that we could place orders 180 days before travel commences. But I'm unable...about 3 years ago3 answers2317 viewsabout 3 yearsWhen will my JRpass be delivered?
Hello Sir/Madam, I bought my JRPass last June 9, 2023. I live in the Philippines and will soon f...about 3 years ago2 answers2706 viewsabout 3 yearsWhere to buy JR Rail Pass in Fukuoka
Hi, in the moment our plan is to take the ferry from Busan to Fukuoka and then travel in 7-8 days...about 3 years ago1 answer2474 viewsabout 3 yearsOsaka to Himeji Castel
Hi can you pls suggest the best way to move from Osaka to Himeji. We planning to buy the JR pas...about 3 years ago1 answer2409 viewsabout 3 yearsWhen to order?
We plan to arrive to Japan on September 12 and begin using the JR pass on October 1st. When do jo...about 3 years ago1 answer2254 viewsalmost 3 yearsJr pass new prices?
If I buy a jr pass in September, does that mean I cannot activate and use it in February?about 3 years ago1 answer2549 viewsabout 3 yearsJapan Rail Pass
Hi. Our family of 4 arrives at Haneda on 28 June at 2230 and will stay near Shinjuku Station. We...about 3 years ago2 answers2338 viewsabout 3 yearsDifferent port of entry for parents & child
Hello Daniel-san, We will be visiting Japan in a month. While my partner and 1st child and I will...about 3 years ago1 answer3353 viewsabout 3 yearsHow to read the difference in different class...
Hi Daniel, I would like to know how to see the top-up difference when using a JR Pass. For exam...about 3 years ago2 answers3465 viewsover 2 yearsJapan 7 day Pass
Hello, I am traveling to Japan for 8 nights/9 days in Japan with family. Our plan is visit Tokyo ...about 3 years ago3 answers2901 viewsabout 3 yearsJapan Rail Pass timetable to kyoto
HI, We are travelling on the 20th. how can i check the timetable for TOKYO -KYOTO using my Japa...about 3 years ago1 answer2325 viewsabout 3 yearsDoreane
If I purchase the JR pass in August for travel in December/January will the price rise in October...about 3 years ago1 answer2714 viewsabout 3 yearsJR pass questions
Hi there, My partner and I are traveling to Japan for the for the first time this year, arriving...about 3 years ago3 answers3067 viewsabout 3 yearsHello Kitty Shinkansen - non-reserved seating and reserved seating
Hi Daniel I have two questions: I have purchased a JR-West Pass - Kansai Hiroshima Area Pass. ...about 3 years ago2 answers5431 viewsabout 3 years
Please note: We are only able to handle order related enquiries via our online direct support. Commercial advertising is prohibited as per our website terms
Instant Quote
Can’t find the answer?
Learn from over 19145 questions about the Japan Rail Pass, or ask our Japan Rail travel experts
Ask Question- 1
- 2
- 3
- 4
- 5
Popular Questions
Visit us on Facebook
Get inspired for your visit to Japan by following us on Instagram and don't forget your own shots once you are there.
Find out where to buy the japan rail pass online.
Order your JRPass Now!
We have special prices for children and great first class options. See all tickets or see our range of Regional Passes

