Deutsch
Español
Français
Italiano
Nederlands
Português
日本語
한국어
简体中文
繁體中文
Ticket refund
This morning I have pre-booked the Kodama 842 (Hello Kitty) train from Hiroshima to Shin Osaka on...over 1 year ago1 answer6063 viewsover 1 yearJR Pass or other Pass?
Hi, I am travelling to/ within the following areas and want to know what would be the best pass t...over 1 year ago1 answer5084 viewsover 1 yeardúvidas
Boa tarde. Gostaria de saber como funciona a validação do ticket. Pretendo viajar em março, se eu...over 1 year ago1 answer4182 viewsover 1 yearJR pass or not?
I am struggling what to do for my travelling in Japan. I will stay in tokyo, takayama, kyoto osak...over 1 year ago2 answers5084 viewsover 1 yearWhy does Japan Rail advertise a hotel discount for certain hotels?
Japan Rail posts the opportunity for Hotel discounts with selected Hotels. They identify which ho...over 1 year ago4 answers4815 viewsover 1 yearActivation 30 days after my arrival
I'm arriving into Japan on May 1st on a 90 day tourist visa. I plan to stay in the general Kansai...over 1 year ago1 answer4685 viewsover 1 yearCalculating the value of the pass
We are traveling for a month. Tokyo, Nakasendo, Kyoto, Osaka, Naoshima, Shikoku and Kyushu. Is th...over 1 year ago1 answer4589 viewsover 1 yearIs it worth buying a Japan pass
Hi Daniel San, I will be travelling with a friend, and a child next month. We will arrive in Nari...over 1 year ago1 answer4934 viewsover 1 yearActivation of JRpass
How to locate the places to activate the JRpass?over 1 year ago1 answer5182 viewsover 1 yearDeb
Good Day Daniel we would like to reserve all our JR seats online PRIOR to arriving in Japan. We h...over 1 year ago1 answer5385 viewsover 1 yearSeat reservation
Hi, we will have our upcoming trip to japan pretty soon, and have received the JRPass. Now we are...over 1 year ago3 answers4570 viewsover 1 yearIs it worth it to buy a JR Pass for my trip?
Hi We will travel 2 adults and 2 adolescents in arriving at Narita, to Tokyo, Kyoto, Osaka, Hiro...over 1 year ago1 answer5147 viewsover 1 yeardo we need JRPASS
Family of 2 adults, kid 11 years old, kid 11 years old, kid 13 years old Arrival Haneda airport, ...over 1 year ago1 answer4552 viewsover 1 yearBest option
We will be in japan for 14 days looking to do tokyo-(5days)-osaka(4days)- hiroshima(day trip)-ko...over 1 year ago1 answer4874 viewsover 1 yearJRP for child under 10
my son is 8, how do I get him a JRP plz?over 1 year ago1 answer4171 viewsover 1 yearNot sure if we need JR Pass
we will be traveling in japan for 14 days on 27 May starting from nara airport to tokyo, after 4...over 1 year ago1 answer5149 viewsover 1 yearhow to reserve seats
Hi Im wondering how we reserve seats and book for specific days of travel? thank you Jackie-sanover 1 year ago2 answers4720 viewsabout 1 yearUsing the Pass
Hi. I may be missing something, but I can't find detailed instructions on the website on how to ...over 1 year ago2 answers5586 viewsover 1 yearwhat recommendations
Hello me and my boyfriend are traveling to japan this May, we are starting in kumamoto and our ne...over 1 year ago1 answer5297 viewsover 1 yearRegion?
I am Japanese citizen with US green card over 10 years. Question is….. which country do I put for...over 1 year ago1 answer4032 viewsover 1 year
Please note: We are only able to handle order related enquiries via our online direct support. Commercial advertising is prohibited as per our website terms
Instant Quote
Starting from ¥50,000 for 7 days of unlimited Japan Rail travel
Can’t find the answer?
Learn from over 19160 questions about the Japan Rail Pass, or ask our Japan Rail travel experts
Ask Question- 1
- 2
- 3
- 4
- 5
Popular Questions
Get pocket Wifi in Japan
Visit us on Facebook
Get inspired for your visit to Japan by following us on Instagram and don't forget your own shots once you are there.
Find out where to buy the japan rail pass online.
Order your JRPass Now!
We have special prices for children and great first class options. See all tickets or see our range of Regional Passes