Deutsch
Español
Français
Italiano
Nederlands
Português
日本語
한국어
简体中文
繁體中文
Obon & reservations
I am traveling to Japan to arrive in Tokyo Tue 12th Aug 2025. I understand that even if I book th...about 1 year ago1 answer7009 viewsabout 1 yearElectronic copy of the exchange order?
Can we Receive the Exchange Order via email? I am leaving for travel this week and will be in Jap...about 1 year ago1 answer5391 viewsabout 1 yearBest JRPass Option
It will be our first time in Japan in January/26. We are planning to stay in Tokyo and visit Kyot...about 1 year ago1 answer5330 viewsabout 1 yearlocal tokyo travel and nikko
Hi, My family has two adults and a 14 year old. We are in Japan for a week but will mostly be in ...about 1 year ago1 answer5027 viewsabout 1 yearJRPASS PURCHASE
Can I buy a pass and receive the confirmation online (not by mail) to exchange it in a JR office ...about 1 year ago2 answers5631 viewsabout 1 yearJRPASS travel question
Hello, My family and I will be travelling to Japan for the first time in mid August for 2 weeks....about 1 year ago1 answer5327 viewsabout 1 yearVisiting Japan in September
Hi! My mom and I will be going to Japan in a couple of months and we are not sure which pass we s...about 1 year ago1 answer5035 viewsabout 1 yearTrip to Japan
Hi Daniel-San. We plan to buy a 14-Day JR Pass. Our itinerary in Japan is as follows: Day 1: Ove...about 1 year ago1 answer5004 viewsabout 1 yearMArch trip including the F1 event
Hi We are arriving in March 2026 at Tokyo. Spending 5 days there using local trains, then train t...about 1 year ago1 answer5450 viewsabout 1 yearJR PASS or not
My husband and I will go 10 days in Japan in November. We will spend 3 days in Tokyo but we want ...about 1 year ago1 answer5200 viewsabout 1 yearPurchasing the JRPass Nationwide on the official JRPass website
Hello, I would just like to ask a question if I can purchase the JRPass Nationwide pass on the o...about 1 year ago2 answers5306 viewsabout 1 yearfamily passes
Hi there're we will be travelling to japan in september,we are a family of 5.my self my husband a...about 1 year ago1 answer4382 viewsabout 1 yearUsing JR Pass on Kyushu
Q1. Can JR Pass be used from Hakata to Nagasaki, Ibusuki, Miyazaki, etc around Kyushu without any...about 1 year ago1 answer5212 viewsabout 1 yearI’m in Asakusa
I’m in Asakusa, can I exchange in Asakusa station?about 1 year ago1 answer4824 viewsabout 1 yearlanding in tokyo narita
i will be landing at tokyo narita staying 5 days there an then moving to osaka for 5 then back to...about 1 year ago1 answer4735 viewsabout 1 yearShinkansen from Tokyo to Takamatsu
I see JR pass cannot be used for Nozomi Shinkansen, but it appears as if all the Shinkansen train...about 1 year ago1 answer5677 viewsabout 1 yearAdvice if 14 day pass is suitable
Hi, We are travelling as a family 4 to Japan for 3 weeks in Oct. General Itinerary below 4-10 O...about 1 year ago1 answer5646 viewsabout 1 yearMrs. Mary LaPenna-Andrews
I’m from Canada and would like to know your prices in Canadian currency?about 1 year ago1 answer4773 viewsabout 1 yearHow to book the seat on jrpass.com
I book the JRpass Green Class on jrpass.com,but I don't know how to book the seat on jrpass.com.about 1 year ago1 answer4962 viewsabout 1 yearTime problems
Dear Daniel-san, how are you? I'll arrive at Haneda Sunday night, after 20h, which is the closin...about 1 year ago1 answer5188 viewsabout 1 year
Please note: We are only able to handle order related enquiries via our online direct support. Commercial advertising is prohibited as per our website terms
Instant Quote
Starting from €284.00 for 7 days of unlimited Japan Rail travel
Can’t find the answer?
Learn from over 19160 questions about the Japan Rail Pass, or ask our Japan Rail travel experts
Ask Question- 1
- 2
- 3
- 4
- 5
Popular Questions
Get pocket Wifi in Japan
Visit us on Facebook
Get inspired for your visit to Japan by following us on Instagram and don't forget your own shots once you are there.
Find out where to buy the japan rail pass online.
Order your JRPass Now!
We have special prices for children and great first class options. See all tickets or see our range of Regional Passes