Order Your JRPass
  • Reserving seats when using a JR Passthempstead

    Ok, I looking to go on holiday to Japan and for part of the period I'm over there have a 7-day JR...
    almost 14 years ago
    3 answers
    24109 views
    almost 14 years
  • Do I need to be home when my JR pass is delivered?Deena

    I want to have my JR pass sent to my home address, but I will be at work. Does someone need to s...
    almost 14 years ago
    1 answer
    21667 views
    almost 14 years
  • Exchange Office opening timeshughy55

    Three of us (3) will be arriving at Haneda airport around 2230 on 20/9/11 and our neice is arrivi...
    almost 14 years ago
    2 answers
    24021 views
    almost 14 years
  • Middle NamesDerisu

    Hi, I just ordered a Rail Pass. The online form did not ask for a "Middle Name", so I instrincti...
    almost 14 years ago
    3 answers
    25121 views
    over 11 years
  • accidently put only one N in last name instead of two.Tsukinoaya

    This might sound utterly stupid to ask, but since there are no passport tickets on the reservatio...
    almost 14 years ago
    1 answer
    23517 views
    almost 14 years
  • I forgot to buy the JRpass I leaving my country tmrthtrip

    What should I do? I like a stupid question but that was happened T T. Need help!! Can I order it ...
    almost 14 years ago
    1 answer
    23898 views
    almost 14 years
  • Great service, thank you!cchapman

    I just wanted to write a note of thanks to the jrpass team - is there somewhere to put testimonia...
    almost 14 years ago
    1 answer
    21793 views
    almost 14 years
  • Green Car - do I have to reserve seatultraviolet1980

    Dear all, probably an easy question for experts... :.-) I will be using a Japan Rail Pass, Green...
    about 14 years ago
    2 answers
    38119 views
    over 9 years
  • Is there a way to make reservations before coming to Japan?ikkyu

    I remember a few years ago doing that for a friend coming to Japan: he was supposed to send a pho...
    about 14 years ago
    4 answers
    33378 views
    over 8 years
  • 7 or 14 day pass...Damien M

    Hi there, I'm after a bit of advice please. I'm off to Japan on the 31st July, landing on the 1...
    about 14 years ago
    1 answer
    21843 views
    about 14 years
  • Should I get one? + AdviceDWhelan

    Hello forum! I'm traveling to Japan from July 13 to August 2, and plan to go around the West of ...
    about 14 years ago
    0 answers
    21447 views
    about 14 years
  • How to Regiseter to JR-East ShinkansenEdmWee

    I want to register as a member so that I can make a reseveration for my trip. But cannot find the...
    about 14 years ago
    1 answer
    29231 views
    over 8 years
  • Ideas of places to visit?ElectricB

    Hello there, I'm flying into Haneda from New York on 7/16 returning on 8/1. I spent a week in To...
    about 14 years ago
    4 answers
    33854 views
    about 5 years
  • Changing from a work to temporary visa in Japanalthokkaido

    Hello, I am currently an English teacher in Japan and so have a work visa. I am finishing in Aug...
    over 14 years ago
    5 answers
    28305 views
    about 5 years
  • shinkansensbrenchley

    can someone please confirm that I DO NOT need to pay the seat reservation fee when using the Shin...
    over 14 years ago
    1 answer
    25472 views
    over 11 years
  • JR Pass Green confusionAsher

    To try and be brief, I am currently in Japan, and my family in the US is mailing me a JR Green Pa...
    over 14 years ago
    3 answers
    27432 views
    over 10 years
  • Kumagaya travelclouhog

    We will be in Japan in 2 weeks and need to travel from Kumagaya area to Osaka and back. Is it mor...
    over 14 years ago
    2 answers
    25214 views
    over 14 years
  • Narita Express running from 4th Aprilmari

    Just a quick update on JR travel from Narita to Central Tokyo. As the subject line suggests, the...
    over 14 years ago
    0 answers
    26001 views
    over 14 years
  • Japan Rail service, 24nd MarchLui

    Summary Japan Rail is now running a generally normal service now in most areas with many sleep...
    over 14 years ago
    0 answers
    29093 views
    over 14 years
  • Japan Rail service, 23nd MarchLui

    Summary Japan Rail is now running a generally normal service now in most areas. While the JR-E...
    over 14 years ago
    0 answers
    31471 views
    over 14 years

Please note: We are only able to handle order related enquiries via our online direct support. Commercial advertising is prohibited as per our website terms

Instant Quote

Starting from $490.00 for 7 days of unlimited Japan Rail travel

Can’t find the answer?

Learn from over 18691 questions about the Japan Rail Pass, or ask our Japan Rail travel experts

Ask Question

Get pocket Wifi in Japan

Get pocket Wifi in Japan

Visit us on Facebook

Get inspired for your visit to Japan by following us on Instagram and don't forget your own shots once you are there.

JRPass.com Presents a new service for tourists traveling to Japan:

Find a perfect place to stay in Japan.

Over 2815 hotels and 1840 ryokans covering all regions of the Cherry blossom country

Find out where to buy the japan rail pass online.

Order your JRPass Now!

We have special prices for children and great first class options. See all tickets or see our range of Regional Passes