i just aqquired the japan rail pass number 662738 but the name that i wrote is kayoko morotomi, the married name, a wrong one
but the name of the passport is kayoko takai, the right name
I need to change the name or cancel the wrong one.
how should I proceed. Thankyou.
Back to Using the Japan Rail Pass
wrong name

lissamorotomi
over 9 years ago
1 answer
Daniel-san
19085 posts
7222 likes
over 9 years ago
Hi there,
I see that you've already contact our support team.
We will update you via e-mail.
Thank you!
Daniel
Looking for more information? Search the forum
Select Category
Instant Quote
Starting from $503.00 for 7 days of unlimited Japan Rail travel
Can’t find the answer?
Learn from over 18553 questions about the Japan Rail Pass, or ask our Japan Rail travel experts
Ask Question- 1
- 2
- 3
- 4
- 5
Popular Questions
Visit us on Facebook
Get inspired for your visit to Japan by following us on Instagram and don't forget your own shots once you are there.
Find out where to buy the japan rail pass online.
Order your JRPass Now!
We have special prices for children and great first class options. See all tickets or see our range of Regional Passes