Hello!
I'm going to Japan this October and I'm planning to buy JR Pass. My trip will be for 12 days and I'm planning to visit , Kyoto, Nara, Osaka, Hiroshima and such. I just wonder what if I order my JR Pass online and for some reasons (who know what may happen), my "Exchange Order" gets lost somewhere, in that case, what do I have to do?
And one more question: may I have a refund if I can't use my JR Pass in case my trip is cancelled (Let's hope that it's not because I have longing for this trip since the start of this year)
Yesterday, I visited one Japanese travel agency in our country and they do sell JR Pass but I think the price is t higher (I guess they include the service fee), however they have the refund option and they said they will directly bring the "Exchange order" to my door so there's no worry about missing or anything.
Well, considering about price and I guess I should order it directly online yet, I still waver about the "Exchange order" and Refund option. Could you answer my question?
Thank you for reading this!