This morning I have pre-booked the Kodama 842 (Hello Kitty) train from Hiroshima to Shin Osaka on 2 June 2025, departing at 8:40 AM. I arrive in Tokyo on 24 May. I will exchange my prepaid voucher for JR pass at Haneda airport. At that time, will I be able to transfer my reservation to the JR pass and obtain a refund for the pre-booked ticket ? Thank you in anticipation.
Back to Using the Japan Rail Pass
Ticket refund
Graham Lynch
1 day ago
1 answer
Daniel-san
19047 posts
7196 likes
about 12 hours ago
Hello Graham,
The staff will have to cancel your booking and make a new reservation for the Hello Kitty train. So it is not a direct transfer but the end result is the same. A small refund fee may apply to the ticket you already have but this depends on your booking conditions.
Kind regards,
Daniel
Looking for more information? Search the forum
Select Category
Instant Quote
Starting from $367.00 for 7 days of unlimited Japan Rail travel
Can’t find the answer?
Learn from over 18520 questions about the Japan Rail Pass, or ask our Japan Rail travel experts
Ask Question- 1
- 2
- 3
- 4
- 5
Popular Questions
Get pocket Wifi in Japan
Visit us on Facebook
Get inspired for your visit to Japan by following us on Instagram and don't forget your own shots once you are there.
Find out where to buy the japan rail pass online.
Order your JRPass Now!
We have special prices for children and great first class options. See all tickets or see our range of Regional Passes