Matsumoto to Gotemba
Hi, I plan on travelling from Matsumoto to Gotemba station, please can you advise on the best rou...1 day ago0 responses150 viewsAdvice on when to purchase the full JR Pass
Hello, we will be arriving in Tokyo on the 31st July from the UK, and hopefully will exchange the...1 day ago0 responses193 viewsOrder
Hello, I just ordered 4 JR passes from your website . I leave the country on Saturday. I was jus...3 days ago3 responses155 views1 daySpelling names
Hello, my name is spelled with the character é. I've read that you should not use special charac...5 days ago1 response124 views3 daysordering a JP rail pass
My trip to Japan is less than 3 weeks away. I do not think my confirmatin will arrive in time be...5 days ago1 response32 views3 daysShinjuku to Nikko
Hi everyone, I'm planning a trip using the JR Pass and need some clarification on the surcharge ...7 days ago1 response152 views3 daysDangis
Hello, I planning my itinerary from Tokyo-Kyoto-Osaka-Hiroshima-Fuji mountain-Tokyo-Nikko-Tokyo. ...8 days ago1 response137 views3 daysMany questions!
On the JR website, the prices are in yen. If I pay with American credit card, will it be the exch...10 days ago1 response275 views8 daystrain timetable website
To plan our itinerary, In the past I have used Hyperdia, but since it has disappeared, what other...11 days ago1 response211 views8 daysKid under 6 years
Hello, We are a family of 4. 2 adults and 2 kids of age 5 and 7... I understand i got to buy 3 ...11 days ago1 response342 views10 daysUpgrade pass
Can the JR pass be upgraded for one leg of the trip, for example from Toyooka to Narita? And if i...12 days ago1 response483 views10 daysReceiving the JR pass from Tokyo
We will be in Japan on Monday morning at Narita Airport. Can we purchase the JR pass now and rece...13 days ago1 response507 views11 days13 days japan trip
hello from narita airport have to goto osaka day two osaka to hiroshima day three osaka to univer...13 days ago1 response473 views11 daysNew Year Travel
Hello, I will be arriving in Japan on December 20th. We will be staying in Nara for New Years Eve...14 days ago1 response406 views4 daysReserve Seat on Shinkensen
Hello, I have purchased the JR pass and I have received the Exchange Order on my mailing address ...15 days ago1 response710 views15 daysCan I add extras after I buy the pass?
Hi guys! I am hoping to get some answers before buy my tickets. My husband and I are traveling to...15 days ago2 responses533 views14 daysOnline bookings
Hello! I have bought a JR pass (valid from 7th May) and it has been delivered to me in London, U...15 days ago1 response510 views15 daysProblem with Jrpass delivery
Good morning, I have a problem with the delivery of my Jrpass. I put the right address of my jap...16 days ago1 response443 views15 daysCan you upgrade to a Green Pass for just the Nozomi portion of y...
Hi. We are travelling as a group of 6. Our longest single trip is from Tokyo to Hiroshima and we ...16 days ago2 responses475 views11 daysFrancisco
Hi, From Tokyo to Nikko can I use the JR Pass? What lines should I choose in the morning?17 days ago2 responses537 views14 days
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