We were supposed to go to Japan in March but have to postpone our trip until May. My exchange orders for our JRpass says it has to be used by 11 April 2026. Is it possible to change the dates on the pass to use it in May?
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Postponed trip
mariko
350 posts
88 likes
about 8 hours ago
Hi there,
I am sorry to hear that you have had to postpone your trip. In your case, please contact our support team with your order number. They will be happy to assist you further.
Kind Regards,
Mariko
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