Hi guys
My japan visa was refused and i want to cancel both jr passes that i bought last saturday.
How can i proceed to obtain full refund?
Its order 1829288
Thanks!
Matheus
Back to Using the Japan Rail Pass
My visa was refused and i need JR Passes refund!
mathpsa2212
over 2 years ago
2 answers
Daniel-san
19193 posts
7327 likes
over 2 years ago
Hi there,
I'm sorry to hear about that, please contact our support team through [email protected], or use the contact form.
We will then get back to you as soon as possible, please note that it can take a few days due to the high amount of travelers going to Japan. Refunds can't be processed through the forum.
Kind regards,
Daniel
mathpsa2212
2 posts
0 likes
over 2 years ago
14 days since my e-mail and nothing about my refund...
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