I want to cancel my jr pass due to corona virus outbreak. Can i do that? If yes, could you let me know how to process? I wrote to [email protected] but did not get the answer yet.
Back to Using the Japan Rail Pass
Mrs hanum
Daniel-san
18832 posts
6796 likes
about 4 years ago
Hi there,
We are receiving a very high volume of requests related to the coronavirus. As a result it may take a couple of days to get a reply.
Please note that we allow refunds up to a year after issue date and will be in touch as soon as we can.
Thank you for your patience and understanding.
Daniel
Looking for more information? Search the forum
Select Category
Instant Quote
Starting from £269.00 for 7 days of unlimited Japan Rail travel
Can’t find the answer?
Learn from over 17323 questions about the Japan Rail Pass, or ask our Japan Rail travel experts
Ask Question- 1
- 2
- 3
- 4
- 5
Popular Questions
Visit us on Facebook
Get inspired for your visit to Japan by following us on Instagram and don't forget your own shots once you are there.
Find out where to buy the japan rail pass online.
Order your JRPass Now!
We have special prices for children and great first class options. See all tickets or see our range of Regional Passes