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hanum1403@yahoo.com
[email protected]
5 months ago
1 response

I want to cancel my jr pass due to corona virus outbreak. Can i do that? If yes, could you let me know how to process? I wrote to [email protected] but did not get the answer yet.

avatar
Daniel-san
16612 posts
5 months ago
Expert

Hi there,

We are receiving a very high volume of requests related to the coronavirus. As a result it may take a couple of days to get a reply.

Please note that we allow refunds up to a year after issue date and will be in touch as soon as we can.

Thank you for your patience and understanding.
Daniel


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