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danielpeixoto
danielpeixoto
over 9 years ago
1 answer

hi.
I just received my japan rail pass but my last name (Peixoto) was cut short, only Pe apears.
Is this a problem?

avatar
Daniel-san
19364 posts
over 9 years ago
Expert

Hi there,

It may be a problem. If you purchased the JR Pass via jrpass.com, please contact our support team via [email protected] and we will help you resolve this.

If you purchased the JR Pass elsewhere, then please contact your point of sale.

Hope this helps,
Daniel


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