Hi there,
I would like to inquire about refund of the JR Pass 7 Days, green car that my partner and I purchased few months ago from here but never get to use it.
Your prompt response and guidance in this matter will be highly appreciated. Looking forward to hear from you all soon.
Thank you
Hi there,
We do offer refunds for any unused passes within 12 months of purchase, for orders made through www.jrpass.com.
If you've had any issue, please contact our customer support team and start a refund case.
Kind regards,
Daniel
Hi Daniel,
I have emailed [email protected] about this matter and have yet to get a response. Please let me know if I have emailed the right address.
Thank you.
Learn from over 18784 questions about the Japan Rail Pass, or ask our Japan Rail travel experts
Ask Question
Get inspired for your visit to Japan by following us on Instagram and don't forget your own shots once you are there.
Find out where to buy the japan rail pass online.
We have special prices for children and great first class options. See all tickets or see our range of Regional Passes
