Hello, i have just ordered my JR Pass and i have a few questions regarding the delivery and some modifications on the delivery address.
- I have placed my delivery address to a hotel that i will be staying on the 18th~19th Nov, is it possible to receive the pass by that day as well?
- I have made a mistake when writing down the delivery address for the Jr Pass. The delivery address was uncomplete, as i didn't write the name of the hotel i will be staying; Is it possible to make modifications to the address?
amrfrdz
over 1 year ago
1 response
Daniel-san
18835 posts
6814 likes
over 1 year ago
Hi there,
For order and shipping related questions, it is best to contact our support team directly via [email protected] - we will then assign you a case and staff member and it will resolve the issue much faster.
Kind regards,
Daniel
Looking for more information? Search the forum
Select Category
Instant Quote
Starting from $336.00 for 7 days of unlimited Japan Rail travel
Can’t find the answer?
Learn from over 17434 questions about the Japan Rail Pass, or ask our Japan Rail travel experts
Ask Question- 1
- 2
- 3
- 4
- 5
Popular Questions
Get pocket Wifi in Japan
Visit us on Facebook
Get inspired for your visit to Japan by following us on Instagram and don't forget your own shots once you are there.
Find out where to buy the japan rail pass online.
Order your JRPass Now!
We have special prices for children and great first class options. See all tickets or see our range of Regional Passes