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Courier Status on the delivery of the Japan Rail Passes ordered

ammu3sur
ammu3sur
1 day ago
1 answer

We are travelling form India and arriving at Tokyo on 07th May 2026.
We have ordered for the Japan rail passes online on 01st May 2026.
We are yet to receive the physical copy of the rail passes from the courier vendor.
Kindly provide us the status on the delivery of the rail passes and also provide the status of the courier details for us to track.
Our order # is 2982624.

avatar
mariko
504 posts
about 16 hours ago
Expert

Hi there,

I have just sent you an email regarding the delivery timeframe. Please take a look and get back to me at your earliest convenience.

Kind Regards,

Mariko

avatar
mariko
504 posts
about 14 hours ago
Expert

Hi,

The delivery speed is unfortunately outside of our control, and the updated estimated delivery date is now 11 May. Since this is a public post, could you please reply to our email so we can assist you privately? Thank you very much!

Kind Regards,

Mariko


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