Hi,
Is it possible to change the passenger name before activation?
If my wife can not come to the trip and my son replacing her.
Should we do a new pass and get refund? or is it possible to change the name?
Thank you.
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Changing name of passenger before activation
AVIG
over 7 years ago
2 answers
Daniel-san
19338 posts
7652 likes
over 7 years ago
Hi there,
Please contact our support team via [email protected] and we will see what we can do for you.
These things are often decided on a case-by-case basis, so I can't tell you right here.
Thank you,
Daniel
AVIG
2 posts
0 likes
over 7 years ago
Can we get a refund if we do not use the pass?
Thanks.
Daniel-san
19338 posts
7652 likes
over 7 years ago
Yes, although an administration fee may apply.
Here too, I would ask you to contact our sales team via [email protected] if you wish to get your pass refunded.
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