Order Your JRPass
Back to Using the Japan Rail Pass

Can I exchange my JRPass with a JR East Pass?

about 12 years ago
1 response

I just processed my Exchange Order for a 7 days JRPass and after I found on another site that there is another type of pass which is more suitable for me, the JR East Pass for 5 days. Is it possible to exchange it now?

1950 posts
about 12 years ago

Hi there,

I'm afraid once your rail pass is processed and converted into a Japan Rail Pass you are unable to refund it or convert it to another rail pass.

If you have not converted it (eg - you still have your full exchange order), we will be happy to refund it as per our terms and conditions.

Hope this helps!

Looking for more information? Search the forum

Select Category

Instant Quote

Starting from $347.00 for 7 days of unlimited Japan Rail travel

Can’t find the answer?

Learn from over 17147 questions about the Japan Rail Pass, or ask our Japan Rail travel experts

Ask Question

Get pocket Wifi in Japan

Get pocket Wifi in Japan

Visit us on Facebook

Get inspired for your visit to Japan by following us on Instagram and don't forget your own shots once you are there.

Find out where to buy the japan rail pass online.

Order your JRPass Now!

We have special prices for children and great first class options. See all tickets or see our range of Regional Passes