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Can I exchange my JRPass with a JR East Pass?

radioecologie
radioecologie
about 12 years ago
1 response

I just processed my Exchange Order for a 7 days JRPass and after I found on another site that there is another type of pass which is more suitable for me, the JR East Pass for 5 days. Is it possible to exchange it now?

avatar
mari
1950 posts
about 12 years ago
Expert

Hi there,

I'm afraid once your rail pass is processed and converted into a Japan Rail Pass you are unable to refund it or convert it to another rail pass.

If you have not converted it (eg - you still have your full exchange order), we will be happy to refund it as per our terms and conditions.

Hope this helps!


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