questions & answers: using the japan rail pass

great service, thank you!

Great service, thank you!

I just wanted to write a note of thanks to the jrpass team - is there somewhere to put testimonials? We've just got back from a 14 day trip to Japan and honestly, I don't know what we would have done without the Rail Pass. Aside from the savings (I loved the trip, but my wallet is a lot lighter) and convenience, it was so great to not have to deal with buying tickets and things for the whole trip (my Japanese goes as far as ordering a drink...).

Our tickets arrived really quick and it was a totally stress free experience, so thanks again!


Hi there,

Thank you for your kind message. I'll pass your comments on to our processing team, they love to know how our customers get on.

Glad you had a great time out there!


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