Regional pass
Hi. We will be travelling to Fukuoka this end of June. We plan to visit Nagasaki and Hiroshima t...about 2 years ago4 answers3530 viewsabout 2 yearsWhich Pass To Buy
Hello! Family is going to Japan for 10 days. Osaka for five and Tokyo for five. While in Osaka, ...about 2 years ago2 answers3440 viewsabout 2 yearsTravel pass to purchase
I will be travelling to Fukuoka this month. I plan to visit Nagasaki and Hiroshima this time. Ma...about 2 years ago2 answers3393 viewsabout 2 yearsJR East pass
I read holders of such pass get to ride the 13 Joyful Trains for free. Some of them serve meals a...about 2 years ago1 answer3525 viewsabout 2 yearsHaven't received order or any updates
Hello, I placed an order last Sunday and have not received a confirmation email or a tracking ema...about 2 years ago1 answer3527 viewsabout 2 yearsTakayama
Is Takayama covered by Osaka-Tokyo-Hokuriku arch pass?about 2 years ago1 answer3397 viewsabout 2 yearsRefund
I purchased a 7 days normal regional tourist pass valid starts today. I have a changed in my trav...about 2 years ago1 answer3865 viewsabout 2 yearsHokuriku Arch Pass & the Azusa 50 Limited Express?
Can I confirm whether the HA Pass can be used on the direct Azusa 50 Limited Express from Matsumo...about 2 years ago2 answers3404 viewsabout 2 yearsTokyo Metro Pass
Does the Tokyo Metro Pass cover the JR Yamanote Line? Their Route Map includes Yamanote Line, but...about 2 years ago1 answer6469 viewsabout 2 yearsUsing Tohoku pass
To use the pass in local train which is non-reserve ,will I have to get ticket from station offic...about 2 years ago0 answers3256 viewsAmount of allowed tickets
Hello Daniel-san. Currently, I am planning a travel route for my holiday in Japan (October-early ...about 2 years ago1 answer3362 viewsabout 2 yearsUsage of Tohoku pass
After activation of Tohoku 5 day pass. Can I use the pass for 5 consecutive days or 5 flexible da...about 2 years ago2 answers3385 viewsabout 2 yearsKansai 1 day pass himeji hikone tsuruga
Hello! Can I visit kansai 1 day pass himeji hikone tsuruga? Or is 2 day kansai pass better idea?about 2 years ago1 answer3280 viewsabout 2 yearsConfirmation email
I just bought four (4) JR passes an a pocket wifi under order 1868101 but I have not received an ...about 2 years ago1 answer3539 viewsabout 2 yearsJR-WEST All Area Pass, exchange, and reserved seat
Hello. I plan to visit nagano before moving to kyoto and kansai area. My plan is take shinkansen ...about 2 years ago1 answer4355 viewsabout 2 years14 days at Kyushu
Hi, We are staying at Fukuoka 14 days and would like to travel to the following places what pass...about 2 years ago4 answers3531 viewsabout 2 yearsDid not receive a order confirmation email. Very concerning and m...
Hello, I made a purchase for my JR pass on 04/19/2023 and have not received a order confirmation...about 2 years ago1 answer3385 viewsabout 2 yearsjr vouchers
I ordered 4 passed on 4/7/23 and I did not receive it as of 04/18/23. Confirmation 1839522. My c...about 2 years ago3 answers3866 viewsabout 2 yearsJR Pass or West JR pass
Hello, We will be - arriving to Tokyo and stay for 3 days - go to Osaka and stay at Osaka for 4 d...about 2 years ago1 answer3520 viewsabout 2 yearsDamaged JR passes
Unfortunately our JR passes have been through the washing machine. we are in japan. i have dried ...about 2 years ago1 answer6565 viewsover 1 year
Please note: We are only able to handle order related enquiries via our online direct support. Commercial advertising is prohibited as per our website terms
Instant Quote
Can’t find the answer?
Learn from over 18611 questions about the Japan Rail Pass, or ask our Japan Rail travel experts
Ask Question- 1
- 2
- 3
- 4
- 5
Popular Questions
Visit us on Facebook
Get inspired for your visit to Japan by following us on Instagram and don't forget your own shots once you are there.
Find out where to buy the japan rail pass online.
Order your JRPass Now!
We have special prices for children and great first class options. See all tickets or see our range of Regional Passes