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 Causeway
Causeway
over 1 year ago
1 response

I cannot find my country of residence on the automatic address tool therefore cannot complete my purchase
I am trying to buy 3 green passes for a late December visit but live in Indonesia which is not on the list
Please advise how i can finish buying the pass online because it was possible to buy and send to Indonesia on my previous trip 4 years ago?
Thank You

avatar
Daniel-san
18835 posts
over 1 year ago
Expert

Hi there,

Due to problems with the logistics providers in Indonesia, we currently are unable to ship there. A shame, as we'd like to continue offering our services there to clients, such as yourself.

While I'm not sure how long this will take, consider shipping to your accommodation in Japan instead.

Kind regards,
Daniel


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