Order Your JRPass
Back to General Japan Travel

Rail Pass Not Delivered In Time

Lauryn94
Lauryn94
over 5 years ago
1 response

I bought a JR Pass last week and it was shipped on Thursday. However, there was an error with FedEx and I did not receive the pass before the weekend. Now the fedex facilities are closed today (Sunday) and Monday for the Labor Day holiday. My flight for Japan leaves early in the morning before they will be open again, meaning I have no way to get my pass before I leave. Is there any way for me to get the pass once I am in Japan??
Any help is greatly appreciated!

avatar
Daniel-san
18835 posts
over 5 years ago
Expert

Hi Lauryn94,

I'm sorry to hear that! Please contact our sales team via [email protected] with your order# and we'll be happy to assist you.

Kind regards,
Daniel


Looking for more information? Search the forum

Select Category

Instant Quote

Starting from $459.00 for 7 days of unlimited Japan Rail travel

Can’t find the answer?

Learn from over 17323 questions about the Japan Rail Pass, or ask our Japan Rail travel experts

Ask Question

Get pocket Wifi in Japan

Get pocket Wifi in Japan

Visit us on Facebook

Get inspired for your visit to Japan by following us on Instagram and don't forget your own shots once you are there.


Find out where to buy the japan rail pass online.

Order your JRPass Now!

We have special prices for children and great first class options. See all tickets or see our range of Regional Passes