If our trip is cancelled for whatever reason, do we return the exchange order to get the 100% refund?
If upon arrival in Japan, we give our exchange order and purchase tickets, can we still cancel and get a refund for all the unused tickets?
Thank you.
Belen
Hi Belen,
You will find the full terns and conditions here:
https://www.jrpass.com/forum/general-japan-travel/posts/jr-any-reason-cancellation-protection
and go to the header:
Cancellation Protection
Kind regards,
Daniel
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