How long until we receive our JR Rail passes??
We ordered our JR Rail passes last Thursday, 5/11/23 and the delivery is through FedEx Priority, ...almost 3 years ago3 answers3184 viewsalmost 3 yearsNew October Price
Hi, I'm travelling to Japan from October 1st for 2 weeks. I was planning on getting the 14 day JR...almost 3 years ago1 answer1535 viewsalmost 3 yearsJR Pass date range and Pocket Wifi port
I recently purchased a JR pass for 14 days and realized I will be staying in Japan for a total of...almost 3 years ago1 answer1795 viewsalmost 3 yearswhen to activate JRPASS
Do I have to activate my JRPASS right after landed in Japan in airport? Can I activate it 2-3 day...almost 3 years ago1 answer1733 viewsalmost 3 yearsChild or Adult JR Pass?
Hi, My son was born on 18 May 2011 and we plan to have the visit and activation day on 10 July 2...almost 3 years ago1 answer1563 viewsalmost 3 yearsDoubth about dispatch date
Hello! I order the JR Pass and the number is: #1898840. I have seen on the web page that the Dis...almost 3 years ago2 answers1838 viewsalmost 3 yearsUS Citizen - do we need a temporary visitor visa
My family and I are traveling from the US next month and I want to confirm that the US Passport i...almost 3 years ago1 answer2512 viewsalmost 3 yearsDelivery
Hello, we ordered our JRpasses on Tuesday 9th (2 days ago) and did not receive them yet. Also, t...almost 3 years ago1 answer1527 viewsalmost 3 yearsWrong issue date
Hello, I just purchased my pass today, what should I do if I put wrong title for myself. I am a ...almost 3 years ago1 answer1693 viewsalmost 3 yearsTokyo to Kyoto
Hello, my husband and I are traveling to Tokyo at the end of June for five days, then moving alon...almost 3 years ago2 answers1938 viewsalmost 3 yearsNo update since order
Hi Daniel, I had ordered my JR Pass 3 days ago on May 7th in the US and haven't gotten any update...almost 3 years ago2 answers1605 viewsalmost 3 yearsBuying JR pass to my daughter
Hi; My daughter is a student who learn Japanese in Tokyo. We plan to visit her in the summer and ...almost 3 years ago1 answer1970 viewsalmost 3 yearsStatus update
Hi Daniel, Pls check the status of our 2 separate orders. First is order # 1893293 and the s...almost 3 years ago3 answers1578 viewsalmost 3 yearsTracking my order #1885181
My order for JR Pass is : #1885181. I have not received an email with the Dispatch or Fedex Track...almost 3 years ago1 answer1682 viewsalmost 3 yearsRequest for status of JR pass
Hi Daniel - San, Had placed a request for JR Pass on 6th May (Order 1885336) from India and I'm ...almost 3 years ago2 answers2054 viewsalmost 3 yearsActivating two different passes
Am I allowed to activate two different passes with overlapping period? For exp, I bought Japan Ra...almost 3 years ago1 answer1575 viewsalmost 3 yearsWrong ticket purchase
Hi Daniel, I’ve been sending email but I still didn’t get a response. I bought the wrong ticket f...almost 3 years ago1 answer1716 viewsalmost 3 years90 days trip
Hello, In a previous question you informed that it was fine to buy three 21-day passes to use du...almost 3 years ago1 answer1805 viewsover 2 yearsUsing Visit Japan Web
Hello Daniel-San. I would like to know how do I get the temporary visitor stamp (needed to get th...almost 3 years ago1 answer4210 viewsalmost 3 yearsExchanging JR Pass
Helloa Daniel-san, my family and I land at Narita on Saturday May 13, 2023 at 2:30 pm. We intend ...almost 3 years ago3 answers2152 viewsalmost 3 years
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