Activation date confusion
Hello, I received my pass yesterday however I see on the paper that I have to specify when I want...over 2 years ago1 answer2921 viewsover 2 yearsTrying to use eki-net.com to reserve a seat
Hello, I am trying to use eki-net.com to reserve a seat with JR pass, however, it doesn't allow ...over 2 years ago1 answer2620 viewsover 2 yearsAugust 11th
Will the Shinkansen trains be very busy on 11th August. I understand it is a National Holiday.over 2 years ago1 answer2207 viewsover 2 yearsPass Ordering
Hello! I am leaving to Japan on Monday July 17th. If I order the JR Pass today (Tuesday July 11t...over 2 years ago2 answers2552 viewsover 2 yearsBooking jrpass before price increase
Hello, we are planning for trip to japan arrive at 26th of December. 2023 and plan to use jr pass...over 2 years ago1 answer2623 viewsover 2 yearsDelivery to hotel
Hello, I am about to order 7 days rail pass today July 11 Tuesday for delivery in Turkey. But I a...over 2 years ago1 answer2460 viewsover 2 yearsFrom Tokyo HANEDA to Hiroshima
Hi! I'll arrive in Tokyo Haneda airport on August 7th at 9am. How can I get to Hiroshima with the...over 2 years ago2 answers2284 viewsover 2 yearsIs JR rail pass for 21 days worth it?
We will spend 3 weeks in Japan traveling south to north. Part of the places we want to travel to ...over 2 years ago1 answer2630 viewsover 2 yearsRecommendation of Travel Pass
Hi, I am going to Japan to explore the Kumano area, especially Nachi Fall. My itinerary is basica...over 2 years ago1 answer2036 viewsover 2 yearsSeat reservation on JR Limited Express from Sapporo to Hakodate
I have purchased the JR pass online. How do reserve my seat for my travel from Sapporo to Hakodat...over 2 years ago1 answer3525 viewsover 2 yearsNozomi
Hi, is it true that we can't use the fastest shinkansen using the Japan Rail Pass? Eg. We can't...over 2 years ago1 answer2887 viewsover 2 yearsWhat pass should I get?
If this is my routes, what pass and how many days should I get? Yokohama -> Hakone -> Kyot...over 2 years ago7 answers2026 viewsover 2 yearsPass
¿Hey! Todo Bien?Daniel, En diciembre iremos a Japón. Entramos por Tokio y salimos por Osaka. Com...over 2 years ago2 answers2269 viewsover 2 yearsWhen can I expect to receive the pass in canada if I order today?
We are travelling July 29 - if I order from Nova Scotia Canada, when should I receive the pass?over 2 years ago1 answer2942 viewsover 2 yearsJR Pass
Hi, i will be visiting Japan in December 2023 for the 1st time. May i ask if i should purchase th...over 2 years ago3 answers1817 viewsabout 2 yearsregarding sit reservations
hi, once you are in japan and have activated the JR pass can you only reserved sits at the ticket...over 2 years ago1 answer1757 viewsover 2 yearsright name for ordering jrpass
Dear JRPass expert, I've red somewhere, that I have to write the same name for ordering the jrpa...over 2 years ago1 answer1766 viewsover 2 yearsJR Pass 2024, is it worth it?
Hi! We are a couple planning our Japan trip, next spring (hopefully we get to see the cherry blos...over 2 years ago3 answers3835 viewsover 2 yearsTravel and delivery
Good evening, we will be traveling to Japan on the 19th of July, I am trying to understand the JR...over 2 years ago2 answers1615 viewsover 2 yearsTravel for disabled
Hello, I will be travelling next year and would like to enquire if you offer discounted rates for...over 2 years ago1 answer3173 viewsover 2 years
Please note: We are only able to handle order related enquiries via our online direct support. Commercial advertising is prohibited as per our website terms
Instant Quote
Can’t find the answer?
Learn from over 19017 questions about the Japan Rail Pass, or ask our Japan Rail travel experts
Ask Question- 1
- 2
- 3
- 4
- 5
Popular Questions
Visit us on Facebook
Get inspired for your visit to Japan by following us on Instagram and don't forget your own shots once you are there.
Find out where to buy the japan rail pass online.
Order your JRPass Now!
We have special prices for children and great first class options. See all tickets or see our range of Regional Passes

