Ms Robyn
My family & I will be arriving in Tokyo at Haneda Airport. After spending 4 days in Tokyo, we...12 months ago1 answer1501 views12 monthsJR Pass exchange issue at New Chitose Airport
I have reserved a JR Pass Hokkaido, which I need to exchange at the New Chitose Airport upon a...12 months ago1 answer3147 views12 monthsHow to use JR Pass
Hello! I'm planning a Japan trip for my family on July 2025. The trip will last 15 days and we wa...12 months ago1 answer3827 views12 months21 DAY PASS
Say for example start at 0900 1/14/25 and end 2/4/25, does it end at 0900 2/4/25 or 2359 2/4/25? ...12 months ago1 answer2186 views12 monthsLuggage
Hello, Could you tell me the correct size luggage that you can take on the train ? Many thanks....12 months ago1 answer1777 views12 monthsHow to book Nozomi upgrade and extras
Hello, I am planning my arrival in March and need to get from Haneda Airport to Hiroshima and the...12 months ago1 answer4877 views12 monthsDo I need the 14 day pass?
I'm traveling with another person in late May. Do I need the 14-day JR pass? Day 1 Tokyo to Kyoto...12 months ago1 answer1419 views12 monthsIs the JR Pass appropriate for my itinerary? Tokyo, Osaka, Kyoto
Hello! First time traveler to Japan from April 16-26th, 2025. Flying into Narita on the 16th to T...12 months ago1 answer2152 views12 monthsTrip to Tokyo from 13 Feb to 20 Feb 2025
Hi. I have few questions. Our trip will be starting from Narita Airport and will stay in Ueno are...12 months ago1 answer1969 views12 months7 days pass
Hi, I read online that the JR Pass starts working from midnight on the chosen start date and then...12 months ago1 answer1777 views12 monthsMr.Yashwant Joshi
Dear Sir, My e and my wife will be travelling to Jaban and our itinerary of visiting japan is as...12 months ago1 answer1725 views12 monthsChildren age
I have a child age 5 years 2 months by this January. My family and I planned to go to Japan by th...12 months ago1 answer2564 views12 monthsAPP use
There is an app JR shinkansen smartEX app, can you connect the pass there and book on the app?12 months ago1 answer3361 views12 monthsDo I need to change train?
From kyoto station to tottori station travel by JR limited express "super hakuto" is it a one sto...12 months ago1 answer1877 views12 monthsJR pas - šinkanzen Nozomi
Ahoj , prosím jedeme z Tokia do Hirošimi, můžu použít na JR pas šinkanzen Nozomi. děkuji12 months ago1 answer3237 views12 monthsDoes the regular JRPass give a discount to Green Class seats?
I know of course that the pass only gives free travel on regular seats on most JR routes. But lik...12 months ago1 answer3206 views12 months7 Day / 14 Day Ticket
Hello, 20-24 February Tokyo Exploration 24 February : Tokyo to Kyoto 25 February : Kyoto to Osak...12 months ago1 answer3189 views12 monthsOnline Reservation
Hi, I would like to know whether by purchasing JR Pass through this website allows us to make on...12 months ago1 answer2982 views12 monthsis a 14 day rail pass worth it.
We have 6 people traveling to Japan 5/18/25 to 6/2/25. We are based in Tokyo and will be traveli...about 1 year ago1 answer5172 views12 monthsOnline reservations
Am I able to make online reservations once my voucher has been exchanged for my actual JR Pass? I...about 1 year ago1 answer2074 views12 months
Please note: We are only able to handle order related enquiries via our online direct support. Commercial advertising is prohibited as per our website terms
Instant Quote
Can’t find the answer?
Learn from over 18908 questions about the Japan Rail Pass, or ask our Japan Rail travel experts
Ask Question- 1
- 2
- 3
- 4
- 5
Popular Questions
Visit us on Facebook
Get inspired for your visit to Japan by following us on Instagram and don't forget your own shots once you are there.
Find out where to buy the japan rail pass online.
Order your JRPass Now!
We have special prices for children and great first class options. See all tickets or see our range of Regional Passes

