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Hello, I made the purchase of the Japan Rail Pass on your website, and after filling in the info...about 2 years ago1 answer5890 viewsabout 2 yearsTokyo
Hi. I'm travelling to Tokyo. Can I use my JR PASS ON TOZAI LINEabout 2 years ago1 answer6831 viewsabout 2 yearsIs it possible to receive JR pass at the airport of arrival in Ja...
I ordered my JR pass for two weeks for 2 persons 10 days before coming to Japan, the next day the...about 2 years ago1 answer4325 viewsabout 2 yearsWrong email
Hello, I hope you can help me. I just purchase 2 JR pass for 7 days in may. The issue is that I...about 2 years ago1 answer4113 viewsabout 2 yearsUsing Hikari/ additional fee
We are travelling to Japan in the Golden Week. We want to buy the JR Pass, but I am confused. I c...about 2 years ago2 answers5955 viewsabout 2 yearsDelivery time and address
Good evening, I am contacting you because my friend and I will travel to Japan this Saturday and...about 2 years ago1 answer5123 viewsabout 2 yearsNo confirmation email
So I paid for two 14 day passes. A lot of money for me and I’m worried as I didn’t receive a conf...about 2 years ago1 answer6177 viewsabout 2 yearsStart date in JR PASS
Can I use start using JR pass a day earlier than the schedule start date?about 2 years ago1 answer4918 viewsabout 2 yearsUsing Tokyo Wide 3 days Pass Tokyo,Kawaguchiko, Atamai, Ito
Hi, I will be visiting Tokyo in May 2024. Appreciate if I may ask, can I use the Tokyo wide pass...about 2 years ago2 answers5343 viewsabout 2 yearsseat reservations and trip
Hi there, We are a family of four members. We will be traveling in Japan in June-July. If I under...about 2 years ago1 answer4402 viewsabout 2 yearsActivation of JR Pass
Travelling to Narita in May spending 4 nights in Shinjuku then 3 nights in Hakone, 4 nights in Ky...about 2 years ago1 answer4193 viewsabout 2 yearsSpacia X
Hi! Does the JR pass cover the use of Spacia X journey to Nikko? If not, can the JR pass be activ...about 2 years ago1 answer6408 viewsabout 2 yearsTokyo - Kyoto - Hiroshima
Hi, My Husband and I will be visiting Japan in May, firstly staying in Tokyo then traveling to K...about 2 years ago1 answer5714 viewsabout 2 yearsDelivery
I email the copy of my permanent residence card last week but I haven’t heard back from you yet. ...about 2 years ago1 answer4148 viewsabout 2 yearsActivating JR Pass
I’m traveling to Japan in May and will be spending 4 days in Tokyo, 4 days in Kyoto, and 3 days i...about 2 years ago1 answer5931 viewsabout 2 yearsLeft it to the last minute to order JPass !
HI there Despite this being my 2nd trip to Japan , I forgot that you have to be send the pass , ...about 2 years ago2 answers4794 viewsabout 2 yearsJR Pass for Japanese
Hi, as a Japanese living abroad for 10+ years, can I buy the JR Pass online and present the proo...about 2 years ago1 answer4316 viewsabout 2 yearsHaneda to Kyoto and back to Haneda
Hi there, Greetings from India! We are landing at Haneda on 26th May around 05:35 AM in the morn...about 2 years ago1 answer4653 viewsabout 2 yearsSeat reservation
I will be in Japan for 8 days where I will visit the cities of Osaka, Kyoto, Tokyo and Awa Kamoga...about 2 years ago2 answers4748 viewsabout 2 yearsTravel from Takayama to Shinjuku
Hi, Please advise how to travel from Takayama to Shinjuku, using JR pass. Thank you.about 2 years ago1 answer4297 viewsabout 2 years
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