Hi, I will have already left for other travel arrangements when the Exchange Order is delivered and then I will head straight to Japan. How can I proceed with this order? I need to purchase two tickets (for my wife and myself).
Can I show an e-mail confirmation to get the actual pass once I'm Japan?
Hi there,
You need to physical voucher we send you to get the JR Pass.
Please contact our support team via [email protected] with your order number and we'll help you find the best solution.
Kind regards,
Daniel
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