Freedom to Explore Japan
JRPassOrder Your JR Pass
Order Your JR Pass

Forum

Enter your new post below.

Back to Using the Japan Rail Pass

Upgrading JR Pass

Flossie01
Flossie01
about 8 years ago
1 answer

Good Morning,

I booked my 7 day JR pass last night and by mistake I accidentally booked an ordinary ticket.

Is it possible to upgrade to the green pass? I replied to the email on the confirmation I was sent immediately after I noticed my mistake(roughly 5 mins after booking), and asked if it was possible.

I tried giving the contact number a phone call as well, didn't get through and left a message.

I leave for japan on the 10th of October and will be away till the 9th for work.

Any advice would be greatly appreciated

avatar
Daniel-san
19375 posts
about 8 years ago
Expert

Hi there,

Yes, we should be in touch today by e-mail to help you upgrade the pass.

Kind regards,
Daniel

Useful!0
Reply

Looking for more information? Search the forum

Select Category

Instant Quote

Starting from $353.00 for 7 days of unlimited Japan Rail travel

Can’t find the answer?

Learn from over 19182 questions about the Japan Rail Pass, or ask our Japan Rail travel experts

Ask Question

Get pocket Wifi in Japan

Get pocket Wifi in Japan
Japan Rail Pass

Visit us on Facebook

Get inspired for your visit to Japan by following us on Instagram and don't forget your own shots once you are there.


Find out where to buy the japan rail pass online.

Order your JRPass Now!

We have special prices for children and great first class options. See all tickets or see our range of Regional Passes