Order Your JRPass
cvvong
cvvong
almost 6 years ago
1 answer

We just came back from Japan yesterday. When we took the Narita express and left the gate, somebody took our pass and said that they needed to be turned in. We gave it to him, but now I wonder if it’s true? Making me a little nervous.

avatar
Daniel-san
19125 posts
almost 6 years ago
Expert

Hi there,

No, this should not happen. If this happens, please report this person to the closest JR Staff member.


Looking for more information? Search the forum

Select Category

Instant Quote

Starting from $364.00 for 7 days of unlimited Japan Rail travel

Can’t find the answer?

Learn from over 18588 questions about the Japan Rail Pass, or ask our Japan Rail travel experts

Ask Question

Get pocket Wifi in Japan

Get pocket Wifi in Japan

Visit us on Facebook

Get inspired for your visit to Japan by following us on Instagram and don't forget your own shots once you are there.


Find out where to buy the japan rail pass online.

Order your JRPass Now!

We have special prices for children and great first class options. See all tickets or see our range of Regional Passes