We bought the JR Pass this week and it was supposted to arrive on next Wednesday (our flight is on Friday). Now, I checked that package is re-scheduled to be delivered on Thursday. What happen if we can't receive the package with the ticket? Moreover, Thursday is a bank holiday. Please, information.
Back to Using the Japan Rail Pass
Ticket re-scheduled delivery is 12 hours before our flight
aszalazar
over 7 years ago
1 answer
Daniel-san
19164 posts
7309 likes
over 7 years ago
Hi there,
In case of delay it is best to contact our support team via [email protected] with your order#.
We'll work together with you to find the best option possible.
Kind regards,
Daniel
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