I emailed customer support a few days ago about correcting the shipping address on my order but have not heard back. Please let me know when I should expect a response. Thank you.
We answer within 24 hours to most queries. If you have not received an answer by now, please drop us an e-mail at [email protected] directly from your e-mail.
Thank you, Daniel. I have just emailed again.
Looking for more information? Search the forum
Can’t find the answer?
Learn from over 15199 questions about the Japan Rail Pass, or ask our Japan Rail travel expertsAsk Question
Get inspired for your visit to Japan by following us on Instagram and don't forget your own shots once you are there.