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Problems with confirmation email

maria.virginia
maria.virginia
over 7 years ago
2 answers

I used an email account to buy the 7 days japan rail pass and i haven't get the confirmation email. I tried to creat an account with that email to ask this same question but i didn't get the validation email so i had to use another email.
How can i get the confirmation to this new email??

avatar
Daniel-san
19375 posts
over 7 years ago
Expert

Hi there,

Please contact [email protected] with your question and order# and we can help you privately.

Kind regards,
Daniel

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maria.virginia
maria.virginia
2 posts
over 7 years ago

I sent an email to that address yesterday and i havent received an answer

Useful!0
avatar
Daniel-san
19375 posts
over 7 years ago
Expert

We reply to all e-mail with 24-48 hours during business days. We'll be in touch shortly.

Useful!0
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