We have one of our Japan Rail Pass vouchers with an incorrect surname. Can anyone please advise if this will impact on activation. Also we have two 16 year olds and have adult vouchers (which we paid for) - again will this be an issue in terms of activation? Thank you. Mark
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Mistake in voucher name
Mark Harper
over 4 years ago
1 response
Daniel-san
18836 posts
6815 likes
over 4 years ago
Hi there,
It may be an issue, depending on how big the mistake is.
I recommend contacting our sales team via [email protected] with your order# and name details and we can check.
Kind regards,
Daniel
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