Order Your JRPass
about 12 years ago
5 responses

I lost one of my rail passes but I still have my innvoice.
what can I do ? my flight to japan 13 hours

1950 posts
about 12 years ago

I'm afraid that Japan Rail Pass is not reissuable. If you have lost a rail pass the only option available is to purchase another.

We can deliver to Japan, however delivery will take 4 working days minimum and so may not be in time for you. As you're leaving soon I recommend you visit a travel agent near you (if possible) that sells Japan Rail Passes and purchase over the counter. Here is the global list of agents that sell the Japan Rail Pass, I hope you can find one close to where you are.

I'm really sorry to be the bearer of such news and wish you luck with finding it!

Looking for more information? Search the forum

Select Category

Instant Quote

Starting from $331.00 for 7 days of unlimited Japan Rail travel

Can’t find the answer?

Learn from over 17561 questions about the Japan Rail Pass, or ask our Japan Rail travel experts

Ask Question

Get pocket Wifi in Japan

Get pocket Wifi in Japan

Visit us on Facebook

Get inspired for your visit to Japan by following us on Instagram and don't forget your own shots once you are there.

Find out where to buy the japan rail pass online.

Order your JRPass Now!

We have special prices for children and great first class options. See all tickets or see our range of Regional Passes