Hi,
Yesterday I did order two passes an pocket wi-fi to Poland. I did already paid in full using credit card. (Revolut) I can see in my revolut app that transaction is still being processed and cI did not get any order confirmation on my email. How long will that take?
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Lack of order confirmation
rmolewska
over 2 years ago
1 answer
Daniel-san
19336 posts
7651 likes
over 2 years ago
Hi there,
Confirmations are instant, if you did not receive an order# then the transaction will likely fail and any money reserved returned to you.
Should this not happen, then please contact our support team with the details you used during the order, and we can check in the system.
Kind regards,
Daniel
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