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I'm having trouble getting in touch with support

Soggynoodles
Soggynoodles
almost 3 years ago
1 answer

Hi I've sent a few emails to support already and it's been quite a few days does anyone know how long it usually take to get a response?

avatar
Daniel-san
19359 posts
almost 3 years ago
Expert

Hi there,

Please note that our office was closed last weekend and Monday was a bank holiday. As such, it may take a bit longer for our team to get back to you.

Kind regards,
Daniel


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