I would like to confirm whether the e-Ticket Customer's Coupon is necessary to print in order to redeem the Pass at the JR Counter. Can I just show the confirmation (wth QR code, Reservation Receipt No., etc. at the JR counter in order to exchange for the pass)? Thank you.
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e-Ticket Customer's Coupon - Print?

TingC
over 7 years ago
1 answer
Daniel-san
19058 posts
7202 likes
over 7 years ago
Hi there,
The JR Pass has a physical voucher, you will have to present this to get your Japan Rail Pass.
It is not possible to print it yourself.
Kind regards,
Daniel
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