I would like to ask about my JR pass delivery since its stated that the office will be closed from 24th of December - 27th of December. I am wondering if the office will still send my JRpass by the 24th (I ordered it on the 23rd). I will be leaving on the 30th of December, so I am afraid that the pass could not make it.
Hi there,
I would be happy to check this for you, do you have an order number?
We always send you a shipping notification when the JR Pass is dispatched.
Kind regards,
Daniel
Hello, thankyou for the reply.
My order number is #868958, and I still have not receive any email regarding the shipping notification.
It would be really great and much appreciated if you could check on it. thankyou so much.
Hi again,
I looked up the order and see that it will be dispatched to your accommodation in Kyoto, later today.
Thank you so much, Daniel-san.
Really really appreciate it.
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