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Cancel and refund because of coronavirus situation

Efrat Goldman
Efrat Goldman
17 days ago
1 response

Because of the coronavirus situation, if I'll have to cancel my trip to Japan. Can I get a refund for not using it?
Thank you.

16561 posts
15 days ago

Hi there,

Yes, we can refund unused rail passes. Please contact our support staff via [email protected] and we will be happy to start the refund process.

Please note that a refund fee may apply.

Kind regards,

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