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Raven
Raven
about 1 year ago
1 response

Hello,

I contacted support [email protected] and have not received a response.

I am inquiring about a refund as my pass was never used.

My confirmation number is #1825586.

avatar
Daniel-san
18836 posts
about 1 year ago
Expert

Hi there,

We have received your enquiry, please note that refund enquiries can take a few days to process.

An e-mail will be sent to you once done, or if we need more information. I cannot expedite this further on the forum.

Kind regards,
Daniel


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