Hi, I ordered 8 tickets for 7-day pass ticket before we travelled from Manila to Osaka and address it in care of our hotel to Osaka. Unfortunately upon when we got here they haven’t received it yet. Please let me know how to track down my order as we are going to Kyoto and other places soon. Thank you!
Back to Regional Passes
JR tickets
Daniel-san
18836 posts
6816 likes
over 4 years ago
Hi there,
You will have received a tracking number for UPS or FedEx is your dispatch e-mail. Please use that to find your order.
If you have any questions related to your order, please contact our support team via [email protected], together with your order#
Kind regards,
Daniel
Looking for more information? Search the forum
Select Category
Instant Quote
Starting from $333.00 for 7 days of unlimited Japan Rail travel
Can’t find the answer?
Learn from over 17458 questions about the Japan Rail Pass, or ask our Japan Rail travel experts
Ask Question- 1
- 2
- 3
- 4
- 5
Popular Questions
Get pocket Wifi in Japan
Visit us on Facebook
Get inspired for your visit to Japan by following us on Instagram and don't forget your own shots once you are there.
Find out where to buy the japan rail pass online.
Order your JRPass Now!
We have special prices for children and great first class options. See all tickets or see our range of Regional Passes