Hi,
I am just contacting you in relation to my recent booking of the Japan Railpass. I have just realised that I have made the reservation for the wrong date. I have booked a 14 day pass from July 6th 2018. My intention was to book a 14 day pass from July 20th. Would you be able to advise me on how to amend our booking with these dates? I would greatly appreciate it if this could be done at your earliest convenience.
Thank you in advance for your help.
Kind regards,
David
Hi David,
The JR Pass has to be exchanged within 3 months after purchase, there's no other limitation. The date we ask during the order process, is only an indication and not binding in any way.
Kind regards,
Daniel
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